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 206-819-2722

 206-819-2722

Premium Plus Carpet and Area Rug Cleaning

Congratulations! You have chosen our Premium Plus Carpet and Area Rug Cleaning.

Here are a few steps to help you prepare for your technician’s arrival.

*Please look over the estimate/invoice. Ensure we have the correct contact information and address to ensure speedy arrival.

*If you are in any building, office or commercial space without a designated area in front of your business to park we ask that you reserve a space for our vehicle on the same side of the road as your unit or business. We have a truck mounted system (all the equipment and hoses we use are connected to our van at all times) which requires direct access from parking to your office/property. If there is not direct access &/or adequate parking, we may not be able to provide service. Please assess your parking prior to our technicians arriving. If you have any questions, please call and we will assist you. Additional fees apply for portable unit, difficult set-up, more than 150′ ft. set-up, high rise buildings, no direct access to the front door & no adequate parking available.

1.) Basic Clean-Up:
Remove any small items and nick-knacks such as magazine racks, floor plants, shoes, pet toys, children’s toys, etc. from any areas that are going to be cleaned (i.e. What do you move when you vacuum your home?).

2.) Drapes and Furniture Skirting:
Pin up any full-length draperies or skirts on upholstered furniture so that they will be at least 6 inches off the floor or no longer touching the carpet. This will ensure they are not sucked into and damaged by the powerful equipment.

3.) Moving Furniture:
It is NOT necessary to move or remove furniture from the rooms you are cleaning. The technician is able to clean around, between and under most pieces of furniture. Light furniture moving is included with this package as well. If you would like some furniture pieces moved, please point out those items to your technician during your walkthrough (or over the phone during the scheduling process) otherwise only visible carpet will be cleaned.

4.) Familiarize yourself with the process:
This isn’t necessary, but we want you to know what to expect when we come over. Please click here to visit our Carpet care packages to see what is and is not included in the package you have chosen.

 Important Notes to Remember:

• Please remember that not all stains/spots/odors are guaranteed to be removed. Also call attention to any stains/spots/odors which may require special attention.
• For safety sake, be sure to keep an extra close eye on your curious little ones and please put your pets in a safe and quiet place where our cleaning won’t disturb them.
• We do everything possible to reduce or eliminate pet odors. However, due to the depth of contamination, 100% success may not be attained. Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• 48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm

After Care Instructions:

• Please remember that not all stains/spots/odors are guaranteed to be removed due to the depth of contamination.
• Also for several days after cleaning you may notice an elevated odor due to higher humidity levels
• You may walk on the damp carpet, however, we recommend socks or bare feet.
• Please use extreme caution when walking from the damp carpet to any hard surface area, it can be very slippery.

Dry Time

We do everything to speed dry the carpet while we’re there.
After we leave it is up to you!

Depending on how soiled your carpets are will be the determining factor on how long the carpet will stay damp. The equipment we use will decrease the dry time by more than 75%, with other carpet cleaners it can take up to 24 hours. The average dry time with our cleaning system is 2 to 8 hours with adequate ventilation. You will need to leave the windows cracked/open &/or the fans on &/or central air on. If you have central air please make sure you program it to be on until the carpet is dry. Not having adequate ventilation will result in a wet carpet that can create a musty smell of mildew-causing bacteria (like when you leave your clothes in the washing machine overnight). Once your carpets develop the musty smell of mildew-causing bacteria, it’s hard to remove

Premium Basic Carpet and Area Rug Cleaning

Congratulations! You have chosen our Premium Basic Carpet and Area Rug Cleaning Package. Here are a few steps to help you prepare for your technician’s arrival.

*Please look over the estimate/invoice. Ensure we have the correct contact information and address to ensure speedy arrival.

*If you are in any building, office or commercial space without a designated area in front of your business to park we ask that you

reserve a space for our vehicle on the same side of the road as your unit or business. We have a truck mounted system (all the equipment and hoses we use are connected to our van at all times) which requires direct access from parking to your office/property. If there is not direct access &/or adequate parking, we may not be able to provide service. Please assess your parking prior to our technicians arriving. If you have any questions, please call and we will assist you. Additional fees apply for portable unit, difficult set-up, more than 150′ ft. set-up, high rise buildings, no direct access to the front door & no adequate parking available

1.) Vacuum The Carpets:
Please remember you have chosen a package that does not include vacuuming, this will need to be performed prior to the technician’s arrival. If you would like to upgrade your package please let your technician know, he will gladly take care of this step for you.

2.) Basic Clean-Up:
Remove any small items and nick-knacks such as magazine racks, floor plants, shoes, pet toys, children’s toys, etc. from any areas that are going to be cleaned (i.e. What do you move when you vacuum your home?).

3.) Drapes and Furniture Skirting:
Pin up any full-length draperies or skirts on upholstered furniture so that they will be at least 6 inches off the floor or no longer touching the carpet. This will ensure they are not sucked into and damaged by the powerful equipment.

4.) Moving Furniture: Not included in this package
It is NOT necessary to move or remove furniture from the rooms you are cleaning. The technician can clean around, between and under most pieces of furniture. If you would like some furniture pieces moved, please point out those items to your technician during your walk through (or over the phone during the scheduling process) and our team will provide an estimate for moving furniture upgrade.

5.) Familiarize yourself with the process:
This isn’t necessary, but we want you to know what to expect when we come over. Please click here to visit our Carpet Care Packages page and read more about the carpet care package you have chosen.

  Important Notes to Remember:

• Please remember that not all stains/spots/odors are guaranteed to be removed. Also call attention to any stains/spots/odors which may require special attention.
• For safety sake, be sure to keep an extra close eye on your curious little ones and please put your pets in a safe, quiet place where our cleaning won’t disturb them.
• We do everything possible to reduce or eliminate pet odors. However, due to the depth of contamination, 100% success may not be attained. Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• 48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 PM

After Care Instructions:

• Please remember that not all stains/spots/odors are guaranteed to be removed due to the depth of contamination.
• Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• Please leave your plastic “tabs” and “blocks” under your furniture for 48 hours after cleaning.
• You may walk on the damp carpet, however, we recommend socks or bare feet.
• Please use extreme caution when walking from the damp carpet to any hard surface area, it can be very slippery.

Dry Time

We do everything to speed dry the carpet while we’re there.
After we leave it is up to you!

Depending on how soiled your carpets are will be the determining factor on how long the carpet will stay damp. The equipment we use will decrease the dry time by more than 75%, with other carpet cleaners it can take up to 24 hours. The average dry time with our cleaning system is 2 to 8 hours with adequate ventilation. You will need to leave the windows cracked/open &/or the fans on &/or central air on. If you have central air please make sure you program it to be on until the carpet is dry. Not having adequate ventilation will result in a wet carpet that can create a musty smell of mildew-causing bacteria (like when you leave your clothes in the washing machine overnight). Once your carpets develop the musty smell of mildew-causing bacteria, it’s hard to remove.

Air Duct Cleaning

Please clear the areas around the air vents, returns, and furnace (handlers). Move any furniture that is located over an air vent (if your vents are located on the floors or walls).

2.) Familiarize yourself with where your air ducts are located:

The technician will be assessing the location of all air vents, returns, and handlers at the time of the appointment, but finding the locations yourself allow the technician more time to work than spending it searching for a vent.

3.) Safety:

Be sure to keep an extra close eye on your curious little ones and please put your pets in a safe, quiet place where our cleaning won’t disturb them.

4.) Familiarize yourself with the process:

This isn’t necessary, but we want you to know what to expect when we come over. Please, click here to visit our Air Duct Cleaning Services page and read more about the services you will have completed on the day of your appointment. If you have any questions or concerns about your appointment day and time or how to be well prepared, please contact us at 206-819-2722 or Info@GreenSteamKirkland.com.

-48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm

Furniture and Auto Upholstery Cleaning

-Please look over the estimate/invoice. Ensure we have the correct contact information and address to ensure speedy arrival.

-If you are in any building, office or commercial space without a designated area in front of your business to park we ask that you reserve a space for our vehicle on the same side of the road as your unit or business. We have a truck mounted system (all the equipment and hoses we use are connected to our van at all times) which requires direct access from parking to your office/property. If there is not direct access &/or adequate parking, we may not be able to provide service. Please assess your parking prior to our technicians arriving. If you have any questions, please call and we will assist you. Additional fees apply for portable unit, difficult set-up, more than 150′ ft. set-up, high rise buildings, no direct access to the front door & no adequate parking available.

1.) Clear the Area:
Make sure the area we are to clean is free from all extra items (e.g., toys, throw pillows or blankets, magazines, etc.).

2.) Safety:
Be sure to keep an extra close eye on your curious little ones and please put your pets in a safe, quiet place where our cleaning won’t disturb them.

3.) Familiarize yourself with the process:
This isn’t necessary, but if you are interested in learning more about upholstery cleaning, please click here to visit our Upholstery Cleaning Services page and read more about the services you will have completed on the day of your appointment.

  Important Notes to Remember:

• Please remember that not all stains/spots/odors are guaranteed to be removed. Also call attention to any stains/spots/odors which may require special attention.
• We do everything possible to reduce or eliminate pet odors. However, due to the depth of contamination, 100% success may not be attained. Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• 48-hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm.

After Care Instructions:

• Please remember that not all stains/spots/odors are guaranteed to be removed due to the depth of contamination. Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• Please leave your plastic “tabs” and “blocks” under your furniture for 48 hours after cleaning.
• You may walk on the damp carpet, however, we recommend socks or bare feet.
• Please use extreme caution when walking from the damp carpet to any hard surface area, it can be very slippery.

Dry Time

We do everything to speed dry the carpet while we’re there.
After we leave it is up to you!

Depending on how soiled your upholstery are will be the determining factor on how long the upholstery will stay damp. The equipment we use will decrease the dry time by more than 75%, with other upholstery cleaners it can take up to 24 hours. The average dry time with our cleaning system is 2 to 8 hours with adequate ventilation. You will need to leave the windows cracked/open &/or the fans on &/or central air on. If you have central air please make sure you program it to be on until the carpet is dry. Not having adequate ventilation will result in a wet carpet that can create a musty smell of mildew-causing bacteria (like when you leave your clothes in the washing machine overnight). Once your carpets develop the musty smell of mildew-causing bacteria, it’s hard to remove.

Tile and Grout Cleaning

1.) Clear the Area:

Remove any small items and nick-knacks such as magazine racks, floor plants, shoes, pet toys, children’s toys, toiletries, etc. from any areas that are going to be cleaned. If you are getting counters, showers, or bath fixtures cleaned please clear ALL belongings from the counters.

2.) If floor tile is being cleaned, lightly sweep the floors.

3.) If counter tops, showers, or bath fixtures are being cleaned, give them a quick wipe down.

4.) Drapes and Furniture Skirting :

Pin up any full-length draperies or skirts on upholstered furniture so that they will be at least 6 inches off the floor or no longer touching the floor. This will ensure they are not sucked into and damaged by the powerful equipment.

5.) Moving Furniture/Appliances (Floor Cleaning):

It is NOT necessary to move or remove furniture or appliances from the rooms you are cleaning. The technicians are able to clean around and between most pieces of furniture and appliances. If you would like the tile and grout under your furniture and/or appliances cleaned please remove those pieces from the area prior to the technician’s arrival. Please notify us prior to your appointment if you want to shift any pieces of furniture and/or large appliances as the technician is cleaning. We will provide you with furniture tabs. If you have chosen to shift furniture and/or appliances as the technician is cleaning, you must stay present to move furniture/appliances back into the original location.

-You can also choose to add the moving of light furniture (tables, chairs, lamps, etc.) and the placement of furniture tabs for an additional price. Please contact us if you would like to include this service in your appointment. Note: Computer equipment, china cabinets, sectional sofas, entertainment centers, beds, antique and fragile furniture can NOT be moved. The tile and grout underneath such items can be cleaned where sufficient room is available or we can edge right around the base.

6.) Safety:

Be sure to keep an extra close eye on your curious little ones and please put your pets in a safe, quiet place where our cleaning won’t disturb them.

7.) Familiarize yourself with the process:

This isn’t necessary, but we want you to know what to expect when we come over. Please click here to visit our Tile and Grout Cleaning Services page and read more about the services you will have completed on the day of your appointment.

–48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm.

After Care Instructions:

The tile and grout can be walked on, stood on, used and items place back onto it 3-4 hours after technicians leave.

Hardwood Floor Cleaning

-Please look over the estimate/invoice. Ensure we have the correct contact information and address to ensure speedy arrival.

-If you are in any building, office or commercial space without a designated area in front of your business to park we ask that you reserve a space for our vehicle on the same side of the road as your unit or business. We have a truck mounted system (all the equipment and hoses we use are connected to our van at all times) which requires direct access from parking to your office/property. If there is not direct access &/or adequate parking, we may not be able to provide service. Please assess your parking prior to our technicians arriving. If you have any questions, please call and we will assist you. Additional fees apply for portable unit, difficult set-up, more than 150′ ft. set-up, high rise buildings, no direct access to the front door & no adequate parking available.

1.) Clear the Area:

Remove any small items and nick-knacks such as magazine racks, floor plants, shoes, pet toys, children’s toys, toiletries, etc. from any areas that are going to be cleaned.

2.) Lightly Sweep the Floors.

3.) Drapes and Furniture Skirting:

Pin up any full-length draperies or skirts on upholstered furniture so that they will be at least 6 inches off the floor or no longer touching the floor. This will ensure they are not sucked into and damaged by the powerful equipment.

4.) Moving Furniture/Appliances (Floor Cleaning):

It is NOT necessary to move or remove furniture or appliances from the rooms you are cleaning. The technicians are able to clean around and between most pieces of furniture and appliances. If you would like the hardwood flooring under your furniture and/or appliances cleaned please remove those pieces from the area prior to the technician’s arrival. Please notify us prior to your appointment if you want to shift any pieces or furniture and/or appliances as the technician is cleaning. We will provide you with furniture tabs. If you have chosen to shift furniture and/or appliances as the technician is cleaning, you must stay present to move furniture/appliances back into the original location.

-You can also choose to add the moving of light furniture (tables, chairs, lamps, etc.) and the placement of furniture tabs for an additional price. Please contact us if you would like to include this service in your appointment. Note: Computer equipment, china cabinets, sectional sofas, entertainment centers, beds, antique and fragile furniture can NOT be moved. The hardwood flooring underneath such items can be cleaned where sufficient room is available or we can edge right around the base.

5.) Safety:

Be sure to keep an extra close eye on your curious little ones and please put your pets in a safe, quiet place where our cleaning won’t disturb them.

6.) Familiarize yourself with the process:

This isn’t necessary, but we want you to know what to expect when we come over. Please click here to visit our Hardwood Floor Cleaning Services page and read more about the services you will have completed on the day of your appointment.

-48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm.

After Care Instructions:

• You can walk on the hardwood floors 1 hour after the cleaning has been performed.
• You can place your furniture back onto the hardwood floors 24 hours after the cleaning has been performed.
• You can place your area rugs back onto the hardwood floors 48 hours after the cleaning has been performed.

Estimate

Green Steam Carpet Cleaners offers the option for an In Home Estimate or Damage Assessment. The fee for an estimate is $45.00 and an assessment is $100.00 (payment required to schedule appointment). A technician will do a thorough walk-through ensuring that adequate and correct information was provided about the measurements, soiling &/or damage of the space to be cleaned. Should you choose to cancel or postpone your appointment without a 48 hour notice the Estimate/Assessment fee will be assessed. You are welcome to apply the charge to your invoice should you choose to clean at a later date (within 15 days of an In Home Estimate or Damage Assessment).

If you are just getting an estimate, please do your best to clear the area you would like cleaned so our technicians can get an accurate idea of the job they are estimating for. If there are any spots, stains, or odors that you are worried about, please let the technician know during their walk-through.

If there is a chance you are going to get the area estimated for cleaned during the appointment, please find the appropriate preparation section and follow the preparation steps as if you were going to get the service done.

Cancellation Policy

-48 hour Cancellation Policy: We know your time is valuable. If we are late, we’ll call ahead to let you know. We ask that you do the same for us. If you must cancel or reschedule, let us know 48 hours in advance and during business hours Monday – Friday 9:00 am – 5:00 pm. If you have any questions or concerns about your appointment day and time or how to be well prepared, please contact us at 206-819-2722 or Info@GreenSteamKirkland.com.

Commercial or Business Carpet Cleaning

Hot water Extraction or Low Moisture Cleaning

Congratulations! You have chosen our Premium Basic Carpet and Area Rug Cleaning Package. Here area few steps to help you prepare for your technician’s arrival.

-Please look over the estimate/invoice. Ensure we have the correct contact information and address to ensure speedy arrival.

-If you are in any building, office or commercial space without a designated area in front of your business to park we ask that you reserve a space for our vehicle on the same side of the road as your unit or business. We have a truck mounted system (all the equipment and hoses we use are connected to our van at all times) which requires direct access from parking to your office/property. If there is not direct access &/or adequate parking, we may not be able to provide service. Please assess your parking prior to our technicians arriving. If you have any questions, please call and we will assist you. Additional fees apply for portable unit, difficult set-up, more than 150′ ft. set-up, high rise buildings, no direct access to the front door & no adequate parking available.

1.) Air Circulation Required:

The central air is required to stay on after the technicians property. Most business thermostats are on a timer, please remember to turn the schedule off for the hours after the cleaning has taken place to ensure that the central air doesn’t turn off automatically. If the central air does turn off the carpets will not get the proper ventilation they require to dry adequately, causing mildew.

Please leave the heat at 68° degrees. If you are able to leave windows or doors cracked, please do so. This will speed up the dry time as well as allow proper ventilation.

2.) Vacuum The Carpets:

Please remember you have chosen a package that does not include vacuuming, this will need to be performed prior to the technician’s arrival. If you would like to upgrade your package please let your technician know, he will gladly take care of this step for you.

3.) Basic Clean-Up:

Things to keep in mind when prepping for their arrival. Move furniture, chairs, plastic chair rolling mats, trash cans all prior to the techs arrival This will allow them to start the work on time. Other items to consider removing any small items and nick-knacks such as magazine racks, floor plants, shoes, pet toys, children’s toys, etc. from any areas that are going to be cleaned (i.e. What do you move it when you vacuum).

4.) Drapes and Furniture Skirting:

Pin up any full-length draperies or skirts on upholstered furniture so that they will be at least 6 inches off the floor or no longer touching the carpet. This will ensure they are not sucked into and damaged by the powerful equipment.

5.) Moving Furniture:

It is NOT necessary to move or remove furniture from the rooms you are cleaning. The technicians are able to clean around and between most pieces of furniture. Light furniture moving is included with this package as well. If you would like the carpet under your furniture cleaned please tell your technician prior to the work beginning.

6.) Familiarize yourself with the process:

This isn’t necessary, but we want you to know what to expect when we come over. Please click here to visit our Carpet Care Packages page and read more about the carpet care package you have chosen.

After Care Instructions and Dry Time:

• Dry Time for Low Moisture- It will be dry before our technicians have left the property
• Dry time for Hot water Extraction- Between 2-8 hours. If you have central air that is programmed, you will want to ensure that it stays on after we leave and is not programmed to turn off. If the air is turned off and all the doors/windows are closed it will NOT get adequate ventilation causing stains to wick back, brown out or the carpets will simply not dry.
• Please remember that not all stains/spots/odors are guaranteed to be removed due to the depth of contamination. Also for several days after cleaning you may notice an elevated odor due to higher humidity levels.
• Please leave your plastic “tabs” and “blocks” under your furniture for 48 hours after cleaning.